How Do I Book My Appointment and What Is Your Cancellation Policy?
Booking Your Glow Just Got Easier
At The Skin Bar & Body Boutique in Johnson City, TN, we believe self-care should be simple — from scheduling your facial to walking out with that post-treatment glow. Whether you’re a first-time guest or a long-time client, we make booking your skincare or waxing appointment effortless and transparent.
Here’s everything you need to know about how to schedule, what to expect, and our easy, respectful cancellation policy.
🗓️ How to Book an Appointment
We offer three easy ways to book your next visit:
💻 1. Book Online Anytime
Visit our website: theskinbarjohnsoncity.com
Our online booking system allows you to browse available services, select your esthetician, and choose a time that fits your schedule — day or night. You’ll receive instant confirmation and reminders before your appointment.
Online booking is ideal for busy professionals or anyone planning ahead for special occasions.
📞 2. Call or Text Us
Prefer to talk to someone? Call us at 423-631-0129.
Our friendly team will help you choose the perfect service, discuss your skin goals, and match you with the right esthetician and appointment time.
🧖♀️ 3. Book In-Person During Your Visit
Already at the spa for a facial or wax? We’ll happily reserve your next appointment before you leave — ensuring you keep your preferred time slot for consistent results.
🕰️ Recommended Booking Timeline
Our Johnson City spa fills quickly, especially for HydraFacials, dermaplaning, and Saturday appointments. To secure your preferred date and time, we recommend:
- Booking 2–3 weeks in advance for regular services
- 4–6 weeks in advance during busy seasons (spring, prom, wedding, and holidays)
- Scheduling your next visit before you leave your current one — we’ll remind you of your personalized facial frequency!
💳 Deposit Policy (If Applicable)
For certain services or first-time guests, we may request a small deposit to hold your appointment time. This deposit is applied toward your service total on the day of your visit.
We do this to ensure fairness and availability for all guests — especially during peak hours.
📩 Appointment Confirmations & Reminders
Once you book, you’ll receive:
- A confirmation email or text immediately
- A 48-hour reminder before your appointment
- A same-day reminder so you never forget your self-care time
These automated messages help you manage your schedule and make adjustments easily if needed.
💆♀️ What to Expect When You Arrive
We recommend arriving 10–15 minutes early for your first appointment to complete your skincare intake form and settle in. You’ll be welcomed with a smile, a calm atmosphere, and a professional who’s genuinely excited to care for your skin.
Your esthetician will review your skincare goals, explain your treatment, and answer any questions before beginning your service.
❌ Our Cancellation Policy — Simple, Fair, and Respectful
We completely understand that life happens — schedules change, kids get sick, and emergencies pop up. All we ask is for clear communication and courtesy so we can continue offering excellent service to every guest.
Cancellations or Reschedules:
Please give at least 24 hours’ notice if you need to cancel or reschedule. This allows us to offer the time to another guest waiting for an opening.
Same-Day Cancellations or No-Shows:
Appointments canceled with less than 24 hours’ notice or missed entirely may be subject to a 50% service fee or forfeiture of deposit. This helps protect our team’s time and maintain fairness to all clients.
Running Late?
If you’re running more than 10 minutes behind, we’ll do our best to accommodate you, but your service time may need to be adjusted to avoid overlapping other appointments.
We promise to always communicate kindly and clearly — no judgment, just respect for everyone’s time.
🧴 Pro Tip: Join Our Waitlist
Our spa books quickly — especially during seasonal promotions. If you don’t see your preferred time slot, ask to join our priority waitlist. You’ll get first access when cancellations or openings occur.
🌿 Why Clients Love Booking With Us
Our guests appreciate how easy it is to schedule with us — no complicated apps or phone tag. You can plan your skincare around your life, not the other way around.
“Booking online was so easy — I got reminders, directions, and even skincare prep tips before my facial.”
“They’re flexible, friendly, and always accommodating. The Skin Bar treats you like family.”
✨ Book Your Next Spa Experience in Johnson City, TN
Your time is valuable, and so is your skin. Whether you’re booking your first HydraFacial or your regular waxing visit, our process is quick, professional, and designed to give you peace of mind.
📍 The Skin Bar & Body Boutique
409 West Oakland Avenue, Suite 5 | Johnson City, TN 37604